Terms of service
TERMS OF SERVICE
Last updated: 16 February 2026
OVERVIEW
Welcome to EVA MEMENTOS.
The terms “we”, “us” and “our” refer to EVA MEMENTOS, operated by Chen Teboul, Entrepreneur Individuel (micro-entrepreneur), registered in France under SIRET number 91299026400018.
EVA MEMENTOS operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). EVA MEMENTOS is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
You represent that you are at least the age of majority in your country of residence.
To use the Services or purchase products, you may be asked to provide information such as your email address, billing details, payment and shipping information. You warrant that all information provided is accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
SECTION 2 - OUR PRODUCTS
We make every effort to display our products accurately. However, colors and appearance may vary depending on your device and display settings.
All descriptions of products are subject to change without notice. We reserve the right to discontinue any product at any time and to limit quantities offered.
Due to the artisanal nature of our products, minor variations may occur.
SECTION 3 - ORDERS
When you place an order, you submit an offer to purchase. EVA MEMENTOS reserves the right to accept or decline any order at its discretion.
An order is considered accepted once payment has been successfully processed and a confirmation email has been sent.
We reserve the right to cancel orders in cases of suspected fraud, pricing errors, stock errors, or abnormal activity.
Returns and exchanges are governed exclusively by our Refund Policy.
Products are sold for personal use only and not for resale or export without prior written authorization.
SECTION 4 - PRICES AND BILLING
All prices are displayed in euros (€).
TVA non applicable – art. 293 B du CGI.
Prices displayed are final prices. Shipping charges and, where applicable, customs duties for international shipments may apply and are specified at checkout.
We reserve the right to modify prices at any time.
You agree to provide accurate and complete billing and payment information. By submitting payment information, you confirm you are authorized to use the chosen payment method.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and are not guaranteed.
We are not responsible for delays caused by carriers, customs authorities, or events beyond our control.
Risk of loss transfers to you upon delivery of the products to the carrier.
International orders may be subject to customs duties or import taxes, which are the responsibility of the recipient.
SECTION 6 - INTELLECTUAL PROPERTY
All content on the Services, including but not limited to text, graphics, images, product names, system codes, and design elements, are the exclusive property of EVA MEMENTOS.
You may not reproduce, distribute, modify or exploit any content without prior written consent.
All rights not expressly granted are reserved.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools. These tools are provided “as is” without warranties of any kind.
Your use of third-party tools is at your own risk and subject to the terms of those third parties.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content or practices of such websites.
Accessing third-party websites is done at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
EVA MEMENTOS is powered by Shopify, which enables us to provide the Services to you.
However, all purchases are made directly with EVA MEMENTOS. Shopify is not responsible for any aspect of transactions between you and EVA MEMENTOS.
You expressly release Shopify from claims related to purchases made through our store.
SECTION 10 - PRIVACY POLICY
All personal information collected is governed by our Privacy Policy.
By using the Services, you acknowledge that Shopify may process certain personal data in order to provide and improve the Services.
SECTION 11 - FEEDBACK
Any feedback you submit may be used by EVA MEMENTOS without restriction or compensation.
You confirm that any feedback you provide does not violate third-party rights.
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct errors or inaccuracies and to cancel orders if necessary, including after an order has been submitted.
SECTION 13 - PROHIBITED USES
You may not use the Services for unlawful purposes, to infringe intellectual property rights, to transmit harmful code, or to interfere with the operation of the Services.
We reserve the right to terminate access for violations of these Terms.
SECTION 14 - TERMINATION
We may terminate or suspend access to the Services at any time if these Terms are violated.
Certain provisions survive termination, including Intellectual Property, Limitation of Liability, and Governing Law.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and products are provided “as is” and “as available.”
To the fullest extent permitted by law, we disclaim all warranties, express or implied.
Nothing in these Terms limits statutory rights available to consumers under applicable law.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, EVA MEMENTOS shall not be liable for indirect, incidental or consequential damages arising from use of the Services or products.
Nothing in these Terms excludes liability where such exclusion is not permitted under applicable law.
SECTION 17 - INDEMNIFICATION
You agree to indemnify EVA MEMENTOS against claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain valid.
SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and EVA MEMENTOS regarding use of the Services.
SECTION 20 - ASSIGNMENT
You may not assign your rights under these Terms without prior written consent.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of France.
Any dispute shall fall under the jurisdiction of the competent courts of Paris, France, subject to mandatory consumer protection provisions.
SECTION 22 - HEADINGS
Headings are for convenience only.
SECTION 23 - CHANGES TO TERMS
We reserve the right to update these Terms at any time. Changes take effect upon publication on the website.
SECTION 24 - CONTACT INFORMATION
EVA MEMENTOS
Chen Teboul
11 Rue de Poitou
75003 Paris
France
SIRET: 91299026400018
TVA non applicable – art. 293 B du CGI
Contact: contact@evamementos.com